COOKIE NOTICE: Irwell Valley uses cookies to store information on your computer, in order to improve your experience when using our website. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site (using your browser), but parts of the site may not work. To find out more about the cookies we use and how to delete them, Read More.



How they can help

How to contact

Bolton Community Hub

Bolton Community Hub has been established by local to provide support for the most vulnerable people in the area.


It can support people who do not have any other way of sourcing food and medical supplies. They are also helping vulnerable residents to access hardship grants.


Please only contact the hub if you require help accessing food or medical supplies and have no other means of doing this.  

Call them on 01204 337221 Monday to Friday 8:30am to 5:30pm and Saturday 9am to 1:30pm


Or you can request support online here

Bolton Council Local Welfare Provision

Bolton’s Local Welfare Provision helps vulnerable people in short term crisis with food and essential items.

You can get help with:

  • food
  • lighting and heating
  • essential household items
  • returning to live independently after being in care
  • staying in your home rather than going into care

Find out more here


Call them on 01204 332772


Email them at 

Council tax support

You can submit an application for Council Tax council tax support / reduction online which is a benefit in place to help those on low income/benefits cover their council tax bill.

Apply here or call 01204 331590

Bolton and Bury Citizens advice

Bolton and Bury Citizens Advice provide free, confidential and impartial advice to residents of Bolton and Bury. You can go to them with all sorts of issues such as if you have money, benefit, housing or employment issues.

Bolton citizens advice have increased their telephone advice service to help people with problems and additional ones created by the current situation. This telephone support will be available from 10am to 4pm Monday – Friday.

Call them on 0300 330 9071.

Storehouse Bolton Foodbank

The Storehouse Bolton Food bank are currently operating a full delivery service.

If you think you would benefit from support from the Storehouse Bolton Food bank at this time, please get in touch with us on 0300 561 1111 and we will be able to refer you. 

Referral from Irwell Valley Homes, please call 0300 561 1111.

Bolton Homeless Aid UK

If you are over 65 and you are self-isolating with symptoms diagnosed by a medical professional, you can request a free basic food hamper to be delivered.

Call them on 07973 214603 or 07821 454855.


Find out information about your area here: