manchester

Organisation

How they can help

How to contact them

Manchester Community Hub   

The Manchester Community Hub has been established by local organisations to provide support for the most vulnerable people in the area.

It can support people who do not have any other way of sourcing food and medical supplies. They are also helping vulnerable residents to access hardship grants.

Please only contact the hub if you require help accessing food or medical supplies and have no other means of doing this. 

Call them on 0800 234 6123 Monday to Saturday 9am to 5pm.

Council Tax Support

You can submit an application for Council Tax council tax support / reduction online which is a benefit in place to help those on low income/benefits cover their council tax bill.

If you are making a new claim for Universal Credit, Manchester City Council will treat your claim as Council Tax Support as long as you say you want to claim council tax support at the same time. If your Universal Credit claim is refused, you will then have to make a separate claim for council tax support.

Find out more and claim support here.

Manchester City Council Local Welfare Provision

You can apply for a cash grant of between £30 and £60 if you are in a crisis or have an emergency that it outside of your control.

This scheme can help residents with:

• A safety net in a disaster or emergency, including in some circumstances, help towards fuel, food and other living expenses
• Vulnerable people to set up a new home by the provision of goods and furniture
• Practical support to enable independent living in the community

Apply online here. 

Manchester Citizens Advice

Manchester Citizens Advice provide free, confidential and impartial advice to residents of Manchester City. You can go to them with all sorts of issues such as money, benefit, housing or employment issues.

All of their face to face services are now closed to the public but they have allocated more staff to email and telephone advice.

They are available Monday to Friday 9:30am to 5pm.

Call them on 03444 111 222.

GM health hub – living life to the full

Living Life To The Full is one of the most used resources for improving feelings, beating stress and boosting ability to live well.

Developed by award-winning expert Dr Chris Williams, It has been proven to positively change people's lives in the UK, Europe and America.

GM Health Hub want as many people as possible from across Greater Manchester to also enjoy these benefits.

So they’ve made Living Life To The Full easily available, totally free of charge, for all residents.

Shout

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

Alzheimer’s Society

The Alzheimer’s Society are offering support and advice for people affected by dementia.

If you or someone you care for are worried about coronavirus and need support and advice, call their Dementia Connect support line.

TaxAid

TaxAid is a small independent charity that provides free, professional tax advice to those on low incomes. They are a safety net for those who cannot be assisted by HMRC because they need independent advice, or calculations, or they are in dispute with HMRC.

By low income they mean those on incomes of approximately £20,000 or less (before tax, individual income, with some flexibility to give one-off advice on tax debt where our income remit exceeded).

Call them on 0345 120 3779 Monday to Friday 10am to 4pm.

Or send them an email query here.

Small Talk

Small Talk want to support parents to chat, play and read with their child at home as much as possible.

They offer lots of top tips and activities to increase interaction with children from the ages of 0 to 5 years old.

NESTAC - Ear For You Covid 19 support line for BAME communities

A third of Covid-19 patients are from Black and Asian Minority Ethnic population (BAME). ‘Ear for You’ Campaign aims to provide online counselling Covid-19 related advice and emotional support to the BAME communities across Greater Manchester, whilst working in partnership with local statutory and non-statutory agencies. Who can call, people from BAME communities who are recovering from Covid 19 who are self-isolating. Relatives and friends of clients suffering from Covid-19, Bereaved relatives and friends of a deceased Covid-19 person, BAME women and young girls who are victims or abuse and violence