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How they can help

How to contact them

Spirit of Salford  

Spirit of Salford has been established by local organisations to provide support for the most vulnerable people in the area.

It can support people who do not have any other way of sourcing food and medical supplies. They are also helping vulnerable residents to access hardship grants.

Please only contact the hub if you require help accessing food or medical supplies and have no other means of doing this. 

Call them on 0800 952 1000 Monday to Friday 8:30am to 6pm and Saturday 9am to 1pm.

Or you can request support online here.

Salford Citizens Advice

Salford Citizens Advice provide free, confidential and impartial advice to residents of Salford. You can go to them with all sorts of issues such as if you have money, benefit, housing or employment issues.

All of their face to face services are now closed to the public but they have allocated more staff to email and telephone advice.

They are available via telephone Monday to Friday 9am to 4pm or via email 24 hours a day, 7 days a week. These services provide the same level of support as their face to face services.

Call them on 0300 3309 074 or access their email advice service here

Council Tax Support

You can submit an application for Council Tax council tax support / reduction online which is a benefit in place to help those on low income/benefits cover their council tax bill.

You can apply online here.

The Launch Project

The Launch Projects mission is to create a healthier and happier community in Salford.

They are providing emergency food packs for people who are self-isolating or finding it hard to get out for supplies.

Call them on 0161 883 3192


Salford Assist

Salford Assist is a Salford City Council scheme that can offer short term support to people who are in a crisis, emergency or major disaster situation.

They can help with essential items such as:

  • referral for baby milk, nappies or food for your baby and your family
  • essential furniture items
  • help with emergency supply for gas or electric where there is no heating in the household
  • advice and referrals to another service, agency or fund
  • council tax support
  • copies of birth certificates for homeless people

Call the Spirit of Salford helpline on 0800 952 1000


Or download and submit the application form here to

Costcutter Eccles

They are offering free delivery of goods for the elderly and vulnerable

Call them on 07958241154 or 07544371341

Go Local Whit Lane

Are offering basic living packages to the elderly of Whit Lane and the surrounding areas.

These packages include a bottle of milk, bread, toilet roll and a bottle of water. All delivered for free.

Call them on 07494522674


St James Church Higher Broughton Food Pantry

Customers can choose 10 items of food for £2.50 including fresh, chilled and frozen foods.

They are open every Wednesday from 11am to 1pm and they are observing strict social distancing measures.

Visit them at Great Cheetham Street East, Higher Broughton M7 4UH City of Salford

Call them on 0161 792 1208 or find out more information on their Facebook page.

Salford Survivor Project

Salford Survivor Project help and supports anyone who has been affected by domestic abuse or abuse within the family.

Their ethos is to empower people to recognise the issues that are negative in their lives and encourage them to make positive changes to help them lead fulfilling, health relationships.

If you are suffering from the effects of abuse during the lockdown, please call their helpline. They are open from 9am to 10pm 7 days a week.

Call them on 0161 706 0468

Or message them on their Facebook page.


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