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how we can help

your sales and leasehold team are here to help

If you are a Leaseholder, Shared Owner or Freeholder, we provided a dedicated Sales and Leasehold Team who are on hand to offer you help and advice on all aspects of your lease. We will provide you with accurate and timely information about the services you receive, the cost of these services, and the amount due.

We aim to provide efficient, value for money services to our leaseholders, ensuring that service charges are reasonably incurred and that all services are provided to a high standard. And we will consult with you in relation to any changes in legislation, policy or practice, which will affect the management of your home or neighbourhood.

We want to continually improve the way in which we communicate with our leaseholders, shared owners and freeholders. We welcome you to help us develop our services.

If you would like to help shape our services or you want to know more about getting, please contact us using the form below or by calling 0300 561 1111 and press the option for the Sales and Leasehold Team.


other people who can help:

The Leasehold Advisory Service

Homes England

The Housing Ombudsman 

North West Valuation Tribunal

Citizens Advice Bureau

Financial Conduct Authority

Ministry of Housing, Communities & Local Government

District Valuer


Get in touch with us