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Repairs and improvements

we are here to help

It's easy to report a repair to us. Just choose the option that works best for you.

  • Telephone the Repairs Service Team on 0300 561 1111
  • Chat to us using live chat on our website www.irwellvalley.co.uk
  • Use the on-line form on our website
  • Email repairs@irwellvalley.co.uk
  • Text us on 0776 962 0175 (please include your name, address and details of the repair).

All the ways above can be used to report repairs Monday-Friday 9am – 5pm. Please note that emergency repairs outside these hours can only be reported by calling us.

Report a repair

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