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using our mobile app is quick and easy

The quickest and easiest way to access our services, manage your account and get in touch with us is using our mobile app.

It's free to download and available now from the android and apple app stores. 

how to register 

Downloading and registering for our new app is easy! All you have to do is follow the below steps: 

  1. Go to your app store and search for 'Irwell Valley Homes'
  2. Open the app and click the 'Register' button. 
  3. Select “Yes, I am a tenant. 
  4. Enter your details when prompted.
    • You will need your tenancy number; this can be found on letters we have sent to you. If you can’t find it, please give us a call on 0300 561 1111 and we will be able to help.  
    • Your date of birth 
    • Your email address
  5. If you are a leasehold or have bought your home via shared ownership, we may not have your date of birth. Please contact us if you're struggling to register.  
  6. We need permission to store some of your details, please confirm you have read and agree to our privacy policy.  
  7. To finish registering for the app, please click “Register”, this will then complete the registration process and take you back to the log in screen where you can enter your details to log in.  

 

Win £100! 

To celebrate the launch of the latest version of the app, we're giving away £100 shopping vouchers every month from April - July 2021. All you need to do to be in with a chance of winning is download the app. On the last working day of the month a customer will be picked at random from the list of registered app users and notified via email. There is no cash alternative and the judges decision is final. 

We're here to help!

If you're having trouble registering or using the app? Please drop us a message and let us know what's going on for you and we'll be in touch to help you. 

 

 

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