COOKIE NOTICE: Irwell Valley uses cookies to store information on your computer, in order to improve your experience when using our website. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site (using your browser), but parts of the site may not work. To find out more about the cookies we use and how to delete them, Read More.

using our mobile app is quick and easy

The quickest and easiest way to access our services, manage your account and get in touch with us is using our mobile app.

It's free to download and available now from the android and apple app stores. 

how to register 

Downloading and registering for our new app is easy! All you have to do is follow the below steps: 

  1. Go to your app store and search for 'Irwell Valley Homes'
  2. Open the app and click the 'Register' button. 
  3. Select “Yes, I am a tenant. 
  4. Enter your details when prompted.
    • You will need your tenancy number; this can be found on letters we have sent to you. If you can’t find it, please give us a call on 0300 561 1111 and we will be able to help.  
    • Your date of birth 
    • Your email address
  5. If you are a leasehold or have bought your home via shared ownership, we may not have your date of birth. Please contact us if you're struggling to register.  
  6. We need permission to store some of your details, please confirm you have read and agree to our privacy policy.  
  7. To finish registering for the app, please click “Register”, this will then complete the registration process and take you back to the log in screen where you can enter your details to log in.  

 

We're here to help!

If you're having trouble registering or using the app? Please drop us a message and let us know what's going on for you and we'll be in touch to help you. 

 

 

Top