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Saving energy

Could you save money?

Using the same energy provider for both your electricity and gas (duel fuel) could save you money with some energy providers.

You can also get further discounts by paying for your fuel by direct debit with some energy providers.

Some energy providers offer further discounts to those customers that pay for their fuel by direct debit and manage their accounts online.

Those that use a token pre payment meter may not be able to switch energy supplier unless they have a modern meter fitted. Companies are required to do this for free and anyone who has a token pre payment meter, is advised to get it changed as quickly as possible.


The National Housing Federation has teamed up with uSwitch to help residents save money on energy bills. You can also call uSwitch on 0800 051 5346 to compare prices from all UK energy suppliers.

Warm Home Discount Schemes

The Warm Home Discount scheme is a rebate that customers can get off their electricity bills to try to tackle increasing energy costs for vulnerable customers. The rebate replaces social tariffs and is offered by the main energy suppliers. Customers who are already on social tariffs will remain on this for the next 3 years and this process should be automatic. To check if your supplier is offering this scheme and also the criteria for each supplier please click here

Winter Fuel Payment

If you are aged 60 or over, you may be entitled to a winter fuel payment to help keep you warm this winter. For more information please click here.


Your heating and hot water charges make up more than half your energy bill. Follow these tips to make sure you're only using what you need.

Set your room thermostats

This will turn the heating off once the room reaches your chosen temperature, and turn it on when it dips below it. This stops your heating system from using more energy than it needs. Find out how here: 

Control the temperature on your boiler

Your boiler should have a dial or a digital temperature setting. Turn it up during cold spells so you don’t get cold. But be careful not to turn it too high, as it can make radiators very hot to touch.

Set when your hot water and heating goes on and off

Your heating system will have a programmer or timer that lets you control when your heating and hot water goes on and off. Set the central heating to come on around half an hour before you wake up, and go off half an hour before you go to bed. Check the clock is correct before you set your programme. You may need to adjust it when the clocks change.

Keep radiators clear

This lets warm air flow around the room so your boiler doesn’t have to work as hard. And avoid drying clothes on radiators – it lowers the room temperature which makes your boiler work harder. It will also help to reduce condensation and mould.

Use your radiator valves

Use them to control the temperature of your radiators and turn down the heat in rooms you’re not using. Find out how here:

Here to help

If you need a hand getting to grips with your heating system – our gas engineers are here to help. We can set it up to run efficiently and explain how to use it to reduce your energy bills. Contact us for support 0300 561 1111 or email


Swap baths for showers 

Showers use a lot less energy and water.


Close curtains and blinds 

To keep the heat inside in the evenings.


Stop draughts

Heat can escape through small gaps and cracks around doors, windows and floors. Draught proofing is easy and can save around £55 per year.

Find out how to draught proof your home here: continue=34&v=XOuCzuL2qeU&feature =emb_logo

Be smart about the washing up 

Use a bowl rather than a running tap and save £25 a year. If you use a dishwasher, make sure it’s full before you put it on.

Use energy-saving lightbulbs 

Changing your 40W light bulb to a new energy-efficient 8W could cut your energy usage by around 20 per cent. Also, turning off lights that don’t need to be on is an easy way to save around £15 a year.

Wash at 30 

Wait until you have a full load and use an eco-wash setting if you can. Switch off standby – you can save around £35 a year just by turning your appliances off at the wall.

Switch off standby

you can save around £35 a year just by turning your appliances off at the wall.